This is a typical breakdown report. It was normal we wrote the maximum details possible in order to make any boss easier its understanding, because with the urgency to avoid losing time to solve the problem, it was usual the next day hear things like "And why you did not do this in that way instead of doing it so?" from any of those who had an office, and sittig there with the problem solved, the breakdown's solution was seen very easy, thinking we did not matter the not broadcast program which was lost due to it.